Samsung cashback how long does it take

Amazing that you had to submit several times over to successfully get an acknowledgment e-mail. I have called the Samsung promotion number to follow-up on the cash back.

JimmyBlue Glad it seems to be sorted now! EricR36 You obviously have evidence with the screen shot but Samsung Promotions may need to show claim completed at their end-see if you receive feedback. JimmyBlue First Poster.

All forum topics Previous Topic Next Topic. EricR36 First Poster. We submitted ours 3rd June and have yet to receive the cash back.

No acknowledgment either. We recommend you have this ready to upload along with your proof of purchase before starting your claim. Please refer to your proof of purchase and the Terms and Conditions of this promotion and the claim period detailed. If you need to add more documents repeat this process. The documents will be listed as you add them. Once all documents are loaded select next. Your claim will be checked by one of our agents and an update sent to you by email within the next few working days.

You can also keep up to date on the status of your claim by visiting the Track My Claim page for an update on its progress. You can check the progress of your claim at any time by visiting the Track My Claim page, and entering your Claim ID and email address.

Please refer to the email we have sent you, it may be that the details uploaded for your proof of purchase were not sufficient to process your claim. Whilst we will aim to make payments sooner, please note that payments can take up to 30 days to be made from the date your claim is validated, as per the Terms.

To check the progress of your claim, please visit the Track My Claim page for an update on its status. If you have checked the above and are still unable to locate your payment please contact us here. If you have any problems or questions related to this promotion, our customer service team will be happy to help. Samsung welcomes feedback from customers and will use this information to ensure future campaigns are as straightforward as possible.

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