First, fully erase the SD card as discussed above or take it out and keep it safely if you plan to use it in your new phone. Next, you have to perform a Security Wipe, which removes all the data and accounts on your phone.
A warning informs you this will delete all the data on the device, all apps and synced accounts. Also, if you had used the encryption settings to encrypt the SD card, it will become completely inaccessible. To go ahead with the wipe, you have to type in blackberry in the text box, and then tap Delete Data. You get one final warning, and you have to tap OK - and then the phone deletes everything. This is a slow process that took around 20 minutes, with multiple restarts. It also took more than half our battery to complete but once this is done, your phone is ready to recycle.
Restoring your files on another phone If you followed the steps mentioned above in backing up properly, then you should be able to get all your data back without any difficulty at all. For one thing, if you're continuing to use your old microSD card in your new phone, then your movies, music and photos get transferred automatically. Otherwise, when you get your new phones, just sign in with the same Google account to carry over your contacts and calendar data, and transfer the files from your computer using the USB cable in the same way that you copied them to the computer, as described above.
The same steps should work for most Android phones too. In case you are switching to an iOS device, you can still sync your Google account to transfer your contacts and calendar, while you can use iTunes to transfer the backed up media files. If you're moving to a new BlackBerry, then you should ideally have used the desktop software. When you connected your new phone to the computer, just sign in with the same BlackBerry ID as before and it will automatically recognise the new device and ask if you want to restore your data from the backup.
To delete all data and applications from the BlackBerry smartphone, complete the steps for the appropriate version of device software:. For BlackBerry 6. For BlackBerry Device Software 5.
For BlackBerry Device Software 4. Once the security wipe has been completed, email delivery will stop. The BlackBerry Internet Service account will need to be re-associated to the smartphone to continue receiving email to the device.
See Article for steps. When you delete your work space, all work files and settings are removed from the device. The device wipe is also known as a "security wipe" because the process removes all account data from the phone. Any accounts you have configured on the device, such as your email accounts, instant messaging accounts, Dropbox, Google Drive and Amazon S3 accounts are deleted.
Your cloud storage data and email will still be accessible after the device wipe because the files are not stored on the device. Simply reconfigure your account on the BlackBerry to access your email and cloud storage files once the device is reset. All apps that store your password revert back to factory defaults.
This means that the app is reinstalled and no login data is retained. For more information on Anti-Theft, please see Article Tap Delete Data to initiate the security wipe process. Note : The security wipe process can take in excess of 15 minutes to complete.
During the Security Wipe it is extremely important that the operation is left to complete on it's own. For information on expected time to perform a security wipe see Article To reinstall these applications: Open BlackBerry World.
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